How long does production take?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How long does production take?
Every physical product is made especially for you after your order is placed. Most orders take approximately 2–5 business days to produce before shipping. Production may take longer during holidays, unusually busy periods, or when an item needs to be reprinted.
When will my order arrive?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is free for orders delivered within the United States. No separate shipping charge will be added at checkout.
Will all products in the same oreder arrive together?
Products in the same order may be made and shipped by different Print Providers or production facilities. They may also have different production times. Because of this, your items may arrive in separate packages and on different days.
You will receive tracking information for each shipment. There is no need to worry if one product arrives before another.
Do you accept returns?
Because our physical products are created especially for each customer, we generally cannot accept returns or exchanges for:
- Choosing the wrong size or color
- Changing your mind
- Entering an incorrect shipping address
- Buyer’s remorse
Please review the product description, size chart, color selection, and shipping information carefully before placing your order.
However, if your product arrives damaged, defective, misprinted, or significantly different from what you ordered, please contact us so we can make it right.
What happens if an item arrives damaged?
Please contact us as soon as possible, preferably within 15 days of delivery, and include:
- Your order number
- A description of the problem
- A clear photograph of the entire product
- Close-up photographs showing the damage, defect, or printing error
- A photograph of the packaging if it was damaged
After reviewing the issue, we may arrange a replacement or refund when appropriate. Customers should not send products back unless instructed to do so.
How do apparel sizes fit?
Sizing and fit may vary by garment style and manufacturer. Some products have a unisex fit, while others may be more fitted or relaxed.
Please consult the size chart on the individual product page before ordering. For the best comparison, measure a similar garment that fits you well and compare those measurements with the chart. If you prefer a roomier fit or are between sizes, consider ordering one size larger.
How are digital products delivered?
Digital products are delivered electronically, no physical item will be shipped. After payment is confirmed, customers will receive an email containing a download link.
If you do not see the email in your inbox, please check your spam, junk, and promotions folders. If you still do not see it, please contact us at support@creationsbyroyalt.com.
How do I contact Creations by RoyalT?
Email us at support@creationsbyroyalt.com or use the form on our Contact page. For order-related questions, please include your order number. We normally respond within 1–2 business days.