Shipping policy
Shipping Policy
Thank you for shopping with RoyalT Creations. We are grateful for the opportunity to create meaningful, faith-inspired products for you and your loved ones.
Many of our products are made to order. This means your item is created after your purchase is placed. Please allow time for your order to be processed, produced, and prepared for shipment.
Production times may vary depending on the product type, season, and order volume.
Shipping times begin after your item has been produced and handed over to the shipping carrier. Delivery times may vary based on your location, the carrier, weather conditions, holidays, and other factors outside of our control.
Once your order ships, you will receive tracking information by email. Please allow time for tracking details to update after the carrier receives your package.
Some items may ship separately because different product types may be produced and fulfilled by different production partners. If your order includes multiple items, you may receive more than one package.
Please make sure your shipping address is correct before placing your order. RoyalT Creations is not responsible for packages delayed, returned, or lost due to an incorrect or incomplete address entered at checkout.
If you notice an address mistake after placing your order, please contact us immediately. We will do our best to help, but we cannot guarantee changes once an order has entered production or shipped.
Lost, Delayed, or Stolen Packages
Once a package has been shipped, delivery is handled by the shipping carrier. If your package is delayed, lost, or marked delivered but not received, please contact the carrier first using your tracking information.